Last updated: March 3, 2025
GracePrayers ("we," "our," or "us") is operated by Amplistorm and provides the website and service at https://graceprayers.com. You can learn more about our company at www.amplistorm.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for streaming and accessing a library of devotional and educational video content. Please read this policy carefully.
We may collect information you provide directly, such as your name, email address, and payment-related information when you register, subscribe to a membership, make one-time content purchases, or make optional voluntary payments (which are not required to use the Service), as well as information collected automatically when you use the Service (e.g., device type, IP address, and usage data such as which content you view), and information from cookies and similar technologies used to maintain sessions and preferences.
We use the information we collect to: provide, maintain, and improve the Service; process transactions and send related information; send you updates, security alerts, and support messages; respond to your comments and questions; monitor and analyze usage and trends; protect the security and integrity of the Service; and comply with legal obligations.
All payments on the platform (including memberships, one-time content purchases, and any optional voluntary payments) are processed by Stripe, Inc. ("Stripe"), our payment processor. All payments are for access to digital content or to support the continued operation of the service. Optional voluntary payments are not required to use the Service or access any content. For payment processing, Stripe is an independent data controller for certain activities (e.g. fraud prevention and compliance). We and Stripe each process data in accordance with our respective privacy policies and applicable law. We do not store your full card number or full payment credentials on our servers.
When you make a payment, we share with Stripe the information necessary to process the transaction, including: your name, email address, billing address, customer or account identifier, and transaction amount. Stripe collects and processes payment method details (e.g., card information) directly in accordance with their privacy policy and security standards. Stripe may also collect device and behavioral data (e.g., for fraud prevention and risk assessment). For full details on how Stripe collects, uses, and protects payment and related data, please see Stripe's Privacy Policy.
We may retain limited payment-related information (e.g., last four digits of card, billing address, transaction history) on our systems for fraud prevention, accounting, and legal compliance. Transaction records are retained for the period required by tax and other applicable laws (typically several years). Optional voluntary payments are refundable within 14 days upon request; contact us at [email protected] with your transaction details.
We do not sell your personal information. We may share your information with: Stripe (for payment processing, as described in Section 4); other service providers who assist us in operating the Service (e.g., hosting, analytics); legal or regulatory authorities when required by law; and other parties with your consent. We require our service providers to protect your information and use it only for the purposes we specify. Where your data is transferred outside the European Economic Area or UK (e.g., to Stripe or our service providers in the United States), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or UK equivalent, or other mechanisms permitted under applicable law. You may request a copy of the safeguards we use by contacting us.
We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Payment and transaction records are retained for the period required by tax and other applicable laws (typically several years). You may request deletion of your account and associated data subject to applicable law.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.
If you have an account, we may send you email notifications related to community activity on the platform (e.g., replies to your posts, reactions, and prayer updates). You can manage or disable these notifications at any time from your profile settings page. Every community notification email also includes a one-click unsubscribe link at the bottom of the message. Clicking that link will immediately disable community email notifications for your account without requiring you to log in.
You may permanently delete your account at any time from your profile settings page. Once deleted, all your account data (including your profile, posts, and preferences) is permanently removed from our systems. This action is irreversible. If you have an active paid subscription, please cancel it before deleting your account to avoid further charges. Payment transaction records may be retained as required by tax and applicable law even after account deletion.
Depending on your location, you may have the right to access, correct, or delete your personal information; object to or restrict certain processing; and data portability. To exercise these rights, contact us at [email protected] or using the information on https://graceprayers.com. We will respond within one month or within the period required by your jurisdiction. If you are in the European Economic Area or UK, you have the right to lodge a complaint with a supervisory authority.
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Service. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the Service.
The Service is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
We may update this Privacy Policy from time to time. We will post the updated policy at https://graceprayers.com/privacy and update the "Last updated" date. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.
For questions about this Privacy Policy or our data practices, please contact us at [email protected], through the contact information provided on https://graceprayers.com, or visit our company website at www.amplistorm.com.